A Fresh Start for a Beautiful Design: RMD Luxury Client Care Success Story

Even the most beautifully crafted window treatments deserve a little care over time — especially in homes full of life, family, and (sometimes) pets.

For this recent RMD Luxury Client Care project, our client loved their custom draperies but noticed light pet stains, wrinkles, and folds that had lost their crisp shape.

Instead of replacing them, they turned to our RMD Luxury Client Care Programs — a specialized suite of services designed to restore and maintain the look and performance of existing luxury treatments.

Step 1: Evaluate and Remove

Our team began with a full in-home evaluation of each drapery panel. We carefully inspected the fabric, lining, and hardware to determine the best care method, then removed the draperies with precision — recording pleat placement and pattern alignment to ensure a perfect reinstall.

Step 2: Clean, Steam & Dress

Back in our workroom, our skilled artisans spot-treated pet stains, refreshed the fibers, and used professional steaming techniques to relax creases and restore drape structure. Each pleat was hand-formed, each lining pressed smooth, and every seam checked for strength — ensuring the treatments looked as flawless as the day they were installed.

Step 3: Reinstall & Perfect

Once refreshed, our installation team re-hung and dressed the draperies, aligning every pattern repeat and adjusting fullness for balance.
The end result? A refined, cohesive look that transformed the entire room — just in time for holiday guests.

The RMD Luxury Client Care Programs

Luxury window treatments are an investment in craftsmanship and comfort.
Our RMD Luxury Client Care Programs protect that investment with professional maintenance and seasonal care to ensure your treatments continue to look and perform beautifully for years.

Each program includes expert cleaning, dressing, adjustment, and inspection — all handled by our in-house artisans and installers.

Ready to Refresh Your Home?

If your draperies, shades, or Roman treatments need professional attention, our team can help restore them to their original beauty — without replacing a single panel.

Make an appointment to visit our showroom at 20010 Fisher Avenue, Suite A, Poolesville, MD
Learn more at www.rmdlux.com/appointment
Call 240-489-1001 to schedule your Refresh visit

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Preparing for Holiday Guests