The 5 Hidden Problems RMD Lux Care Solves — and the Value It Preserves
When your home is filled with beautiful custom draperies, shades, and upholstery, the work isn’t over once they’re installed.
Luxury design is an investment — one that deserves protection, precision, and ongoing care.
That’s why we created the RMD Lux Client Care Program — a white-glove maintenance service designed to preserve the beauty, performance, and longevity of your custom window treatments.
Beyond keeping everything looking pristine, this program quietly solves the five most common issues that appear in even the most well-kept homes.
1. Fabric Fatigue and Sun Damage
The Problem:
Sun exposure and gravity are constant forces working against your draperies and shades. Over time, panels begin to stretch, fade, and lose their crisp pleats or folds.
Our Solution:
During each care visit, our artisans gently steam, dress, and reset your fabrics — correcting minor shape changes before they become permanent. We also check for early signs of UV wear so you can address it long before replacement becomes necessary.
The Value Preserved:
This preventative attention extends fabric life and protects your design investment, ensuring your treatments continue to frame each room beautifully for years.
2. Misaligned or Sluggish Motorized Shades
The Problem:
Motorized and automated shades can fall out of calibration over time — drifting out of sync, losing battery performance, or creating uneven light gaps.
Our Solution:
RMD Lux technicians inspect, recalibrate, and test every motorized shade during your care visit. We adjust limits, update firmware where applicable, and confirm smooth, synchronized operation.
The Value Preserved:
Perfect alignment protects your hardware and ensures a flawless user experience. Proper calibration also prevents premature motor strain, saving you costly replacement parts down the line.
3. Sagging or Uneven Drapery Panels
The Problem:
Humidity, gravity, and everyday handling cause drapery hems to stretch and pleats to lose their structure — creating that subtle “one-side-lower” look that undermines the design’s symmetry.
Our Solution:
Our care team re-dresses and rehung panels, adjusts hardware brackets, and ensures each panel falls evenly with balanced fullness and clean leading edges.
The Value Preserved:
This protects the craftsmanship of the workroom and the visual harmony of the space — maintaining the intentional proportions the designer envisioned.
4. Hardware Stress and Loose Mounting
The Problem:
Over time, brackets can loosen, rods can bow slightly, and screws can pull away from drywall — especially in homes where shades or draperies are used daily.
Our Solution:
Each visit includes a hardware inspection and tune-up. We tighten, realign, and reinforce mounts where needed to prevent damage or failure.
The Value Preserved:
Properly maintained hardware extends the life of your treatments and protects your walls, ceilings, and trim from unnecessary repair costs.
5. Everyday Life: Pets, Kids, and Parties
The Problem:
Life happens — a curious pet, a quick grab of a cord, a spilled drink. Small issues, left unattended, lead to creases, stains, and mechanical wear.
Our Solution:
We perform light spot-cleaning, identify emerging issues early, and recommend corrective action before damage spreads. When deeper care is needed, we coordinate professional cleaning or repair through our in-house artisans.
The Value Preserved:
Peace of mind. You enjoy your home without worrying about every touch or tangle — knowing that RMD Lux will keep it all looking brand-new.
More Than Maintenance — It’s Stewardship of Design
Every quarterly visit is more than upkeep; it’s a quiet partnership between artistry and care.
We help homeowners and designers protect their investment — not just the materials, but the vision that inspired them.
That’s the value RMD Lux preserves: beauty, function, and confidence that your home will always look and feel its best.
Experience the Difference
Ready to preserve the beauty of your window treatments year-round?
Book your care visit or learn more about the RMD Lux Client Care Program today:
👉 www.rmdlux.com/appointment
